Terms of
Service

1. Overview

This website is operated by Dolores Silicone. Throughout the site, the terms "we" and "our" refer to Dolores Silicone. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions.

2. Products

All products sold on this site are handcrafted silicone reborn dolls. Due to the handcrafted nature of our products, slight variations in appearance, color, and detail are normal and add to the unique character of each piece. Product images are for illustration; the actual product may vary slightly.

We reserve the right to modify or discontinue any product at any time without prior notice. We will not be liable to you or to any third party for any modification, price change, suspension, or discontinuation of a product.

3. Orders and Payment

By placing an order, you are making an offer to purchase a product. All orders are subject to availability and order price confirmation. We reserve the right to refuse or cancel any order for any reason, including limitations on available quantities, inaccuracies in product or pricing information, or errors identified by our fraud detection system.

All prices are shown in US dollars (USD) and include applicable VAT unless otherwise stated. Payment is securely processed through our approved payment methods. We do not store your payment card details on our servers.

4. Shipping

See our Shipping Policy for detailed information on shipping methods, costs, and estimated delivery times.

5. Returns and Refunds

Due to the handcrafted and personalized nature of our products, all sales are final unless the product arrives damaged or defective. Review our Returns Policy for more information.

6. Intellectual Property

All content included on this site, such as text, graphics, logos, images, and software, is the property of Dolores Silicone or its content suppliers and is protected by UK and international copyright laws. You may not reproduce, duplicate, copy, sell, or exploit any part of the Service without express written permission.

7. Limitation of Liability

In no event shall Dolores Silicone be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the service or any product purchased through the service. Our liability shall be limited to the maximum extent permitted by law.

8. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United Kingdom. Any dispute arising from these terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

9. Contact

Questions about the Terms of Service should be sent through our Contact page.