Terms of
Service

1. Overview

This website is operated by Dolores Silicone. Throughout the site, the terms "we", "us", and "our" refer to Dolores Silicone. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions.

2. Products

All products sold on this site are handcrafted silicone reborn baby dolls. Due to the handmade nature of our products, slight variations in appearance, colour, and detail are normal and add to the unique character of each piece. Product images are for illustration purposes; the actual product may vary slightly.

We reserve the right to modify or discontinue any product at any time without prior notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of a product.

3. Orders & Payment

By placing an order, you are making an offer to purchase a product. All orders are subject to availability and confirmation of the order price. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available, inaccuracies in product or pricing information, or errors identified by our fraud detection system.

All prices are displayed in British Pounds Sterling (GBP) and include applicable VAT unless stated otherwise. Payment is processed securely through our approved payment methods. We do not store your payment card details on our servers.

4. Shipping

Please refer to our Shipping Policy for detailed information about shipping methods, costs, and estimated delivery times.

5. Returns & Refunds

Due to the handcrafted and personalised nature of our products, all sales are final unless the product arrives damaged or defective. Please review our Returns Policy for more information.

6. Intellectual Property

All content included on this site, such as text, graphics, logos, images, and software, is the property of Dolores Silicone or its content suppliers and is protected by UK and international copyright laws. You may not reproduce, duplicate, copy, sell, or exploit any portion of the Service without express written permission.

7. Limitation of Liability

In no event shall Dolores Silicone be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the service or any products procured through the service. Our liability shall be limited to the maximum extent permitted by law.

8. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

9. Contact

Questions about the Terms of Service should be sent to us via our Contact page.